Job Description
This is 6-MONTH CONTRACT - paying R650 – R700/hour - for a GENESYS CLOUD DEVELOPER / L3 TECHNICAL SUPPORT to join a leading Flexible Workspace Company.
Fully REMOTE, from anywhere within South-Africa.
NOTE: This Genesys Cloud Developer role will require working USA & LATAM hours.
THE COMPANY:
This is the global leader in hybrid work solutions, providing flexible office spaces, coworking environments, and virtual office services to businesses of all sizes. With a network spanning over 4,000 locations in 120+ countries, they operate some of the world’s most recognized workspace brands.
TECH SKILLS REQUIRED:
Genesys Cloud; JavaScript; Python; REST APIs, OAuth; AWS; SQL; JSON; XML; Agile methodologies
THE ROLE:
As a Genesys CLOUD DEVELOPER / L3 Tech Support, you will be responsible for developing and deploying cutting-edge cloud-based contact center solutions using the GENESYS CLOUD PLATFORM. You will work with cross-functional teams to design, integrate, and optimize applications that enhance the performance and reliability of cloud-based solutions, empowering businesses to deliver exceptional customer experiences.
KEY RESPONSIBILITIES:
Design, develop, and deploy applications on the GENESYS CLOUD PLATFORM.
Integrate Genesys Cloud with other enterprise systems and third-party applications.
Collaborate with cross-functional teams to gather requirements and deliver tailored solutions.
Ensure high performance, scalability, and reliability of cloud-based contact center solutions.
Troubleshoot and resolve issues, ensuring smooth operation of Genesys Cloud applications.
REQUIRED SKILLS:
Work USA & LATAM hours.
Proven experience with the GENESYS CLOUD PLATFORM.
Experience in integrating enterprise systems and third-party applications.
Strong understanding of cloud computing concepts and cloud-based applications.
Proven track record of delivering high-quality cloud-based solutions.
Tech skills required: Genesys Cloud; JavaScript; Python; REST APIs, OAuth; AWS; SQL; JSON; XML; Agile methodologies