Job Description

12-Month Contract | 400PH (R70K per month) | Cape Town or Johannesburg (Hybrid)

This is an excellent opportunity for a Production Support analyst to improve and enhance business processes on the FIS Compass System for leading financial services platform

THE ROLE

Leading investment platform dedicated to delivering customer-centric products aligned with international investment trends. This innovative business is supported by a leading wealth management firm, trusted by clients in South Africa for many years.

The offerings include both offshore and onshore investment products. The technical landscape is highly complex, demanding expertise and agility in a fast-paced industry. Collaborate with a team of expert Investment Specialists to change the way wealth management operates by drastically cutting down transaction times.

THE RESPONSIBILITIES

As the Production Support Analyst, you will be responsible for supporting business users in understanding the business processes on the FIS Compass system and its related interfaces. This includes running batches, processing EFT payments, and handling trade instructions via Finswitch. Your role will also involve processing complex unit adjustments on FIS Compass and implementing new enhancement configurations

THE REQUIREMENTS

At least 5 years ‘experience in a Wealth Management/LISP/Asset Management business

A deep understanding of investment and life products

FIS Compass experience

Experience running of batches, fixing of batch errors, EFT payments and trade instructions via Finswitch.

Experience processing complex unit adjustments on FIS Compass.

First line support to business and application analysts.