Job title: DEFECT MANAGER – Implement & manage DEFECT & FAULT processes for NEW INVESTMENT PLATFORM backed by SA’s LEADING Finical Services institution – Remote (JHB/CT), R720K P/A
Job type: Permanent
Emp type: Full-time
Salary: ZAR 720,000.00
Location: Remote
Job published: 10/03/2023
Job ID: 39134

Job Description

Phenomenal opportunity for a DEFECT MANAGER, to implement and manage all DEFECT & FAULT MANAGEMENT processes for a NEW INVESTMENT PLATFORM backed by the LEADING Financial Services company.

Do you have meticulous attention to detail, a knack for creating order in chaos, and a keenness to work on an industry-defining project in the Investments, Wealth, and Asset Management space? Then this is for you.

This DEFECT MANAGER is based in Johannesburg OR Cape Town and paying R720K Per Annum.


This LEADING WEALTH MANAGEMENT services firm has brought a BRAND-NEW investment platform to the South African market and are backed by an award-winning Financial Services Conglomerate. Their International & Local Investment Products are the first of its kind in South Africa and with technology, customer-centricity and automation being at the centre of their ethos, they are redefining the Investment Industry.


Stepping into the DEFECT MANAGER position, you will be responsible for implementing controls as well as managing the overall DEFECT MANAGEMENT PROCESSES for this business. This role is crucial to ensure constant delivery of the platform and is pivotal in ensuring that all defects are well managed and resolved as quickly as possible.

You will need to set up new controls and processes to track and report on defects, while providing dashboards for regular and live reporting using Jira and Confluence in order to keep the project team up to date. 

Working across multiple teams, you will need to facilitate regular meetings with vendors in order to resolve any blockers as well as liaise with technical and testing teams to assess defects and improve targeted testing.


Degree/ Diploma in Information Technology.
Strong PMO knowledge and experience (Junior Project Manager/Senior Project Administrator/ Coordinator).
Experience working on large Platform/ System implementation projects.
Experience working in an Agile Environment.
Experience working with Atlassian products – Jira and Confluence.
Investment/ Wealth Management industry experience.