Job title: LEAD UX DESIGNER – grow your leadership skills in world’s leading Customer Engagement Agency – CAPE TOWN or JHB – R800K – R1 Million
Job type: Permanent
Emp type: Full-time
Salary: negotiable
Location: Cape Town or Johannesburg
Job published: 03/11/2021
Job ID: 38792

Job Description

This is an excellent opportunity for a LEAD UX DESIGNER to join the world’s leading ADVERTISING & DATA MARKETING SCIENCE Business.


This LEAD UX DESIGNER role can be based in either CAPE TOWN or JOHANNESBURG and offers a salary of anywhere between R800K – R1 Million.


This LEAD UX DESIGN role provides you the opportunity to work with ambitious brands, like Bose, BT, HSBC, Duracell, Rolex, FIFA, Microsoft, Pets at Home, Nestlé and more. (Essentially many of the most successful global brands!). And to grow your development and leadership skills.



Headquartered in New York and operating across 150 international markets, this is the world’s most successful ADVERTISING & DATA MARKETING SCIENCE Business. They have an exceptional presence in South Africa.


As a creative tech driven company, they’ve enabled the biggest international brands to grow faster by using data to be more personally inspiring to their customers. Their expertise in marketing transformation, marketing science, marketing automation and personalisation, power over 350 million personalised experiences between brands and their customers every day by leveraging the biggest MarTech platforms.


Part creative agency, part consultancy and part technology company, they inspire growth for ambitious brands.



The team you’ll join provides end-to-end solutions on a global scale; reimagining a customer’s experience across the entirety of a brand’s digital ecosystem. They deliver world class communications, experiences and platforms.


As LEAD UX DESIGNER you’ll create world-class experiences for the best brands out there, working closely with strategy, UI design, data and technology teams.

You need to be a true creator, with proven experience crafting meaningful and delightful digital products and services. This role is all about driving the direction and development of customer experiences that matter; from first party research to functional requirements.


This role needs you to be passionate about all aspects of the user centred design process – auditing, researching and crystalising an execution– refining until every puzzle piece meets the highest standards of quality.


The company provides the opportunity to grow your development and leadership skills.


Key features include:

Work with multidisciplinary teams on a range of products, designing experiences people want, need and love.

Work across large-scale engagements with several project tracks and teams from multiple organisations.

Juggle multiple projects, prioritising work and resources.

Make the case for what you believe in, always advocating for the people who use their products.

Become a leadership expert.



Able to provide leadership in the creation of digital products and services for projects in excess of R6M; including a heuristic, expert assessment of strategic value, usability, design and content.

Effectively manage UX design resource within a project to facilitate the delivery of a digital product on budget and on time.

Lead research and user testing activities; from in-person ethnographic studies to one-on-one user testing.

Act as an ambassador for the experienced design team. Sell and evangelise the value of UX and design both internally and externally.  

Translate strategic design principles into controls, mechanisms and processes that users require to meet goals.

Create user journeys, information hierarchies and experience design approaches (from sketches to oversight of final designs), in support of campaigns, new destination launches and ongoing improvement initiatives.

Brief teams and be the product owner for UI outputs.

Ability to craft and deliver engaging presentations that inspire audiences and drive results.


Tools in use by the team include: Figma,  Sketch,  Keynote & PowerPoint,  Jira,  Confluence,  Axure and Invision.