Join CUTTING EDGE Cloud Communications Company and become the KEY ACCOUNT EXECUTIVE while working with some of the best integrated digital communications cloud platforms that the market has to offer.
Based in Cape Town this role offers up to R420K.
With a 20-year track record and over 400 companies currently using their solutions, this Digital Communications company offers some of the best integrated digital communications cloud platforms that the market has to offer. This company provides solutions that transform their client’s customer engagements, reducing complexity, time-to-value and reliance on scared development resource. They embrace the term technologists and strive to constantly keep up to date with the solutions that they provide.
To mention a few this company offers high-performance communications building blocks and end-points on most popular channels, covering SMS, email, Enriched SMS, USSD Push and mobile active content.
The capacity of this role is to maintain key accounts within the business, while bringing on new clients through new business development, and creating long-lasting relationships with these clients. This role will require you to have a strong understanding of digital communication products and services and experience in project management. You will serve as the main point of contact for these clients and manage the lifecycle of client’s projects from proposal stage (Client demonstration, workshops) to implementation. This will require you to not only manage the client’s expectation, but also manage the expectation between client and internal communication.
For this role you will need to have excellent communication skills and the ability to create professional working relationships.
Business related degree (BCom, BSc, BA)
2 Years hands on Digital Communication, Account Management, or Project Management
Must understand API’s, database management and basic methods of integrating systems.
Project Management experience on platforms such as (Asana, Trello, Jira, etc.)
Good understanding of digital communication channels
Excellent written and verbal communications skills, with the ability to create professional client account reports and project plans.