Job title: Customer Insight Analyst
Job type: Permanent
Emp type: Full-time
Salary: ZAR 550,000.00
Location: Cape Town
Job published: 22/05/2020
Job ID: 38455

Job Description

Customer Insight Analyst – GAIN Machine Learning skills & Data Science exp. LEADING RETAILER

Cape Town, Highly Neg

This is a really good opportunity for a CUSTOMER INSIGHTS ANALYST to GAIN MACHINE LEARNING AND DATA SCIENCE skills by driving through CUSTOMER ENGAGEMENT CAMPAIGNS & STRATEGIES for a LEADING RETAILER.

Working in a very skilled ANALYTICS team that is actively exploring DATA SCIENCE initiatives, giving you the chance to GAIN MACHINE LEARNING SKILLS, YOU will be actively involved in producing key insights into multiple CUSTOMER ENGAGEMENT CAMPAIGNS, including Customer Loyalty, Campaign Traction, Sales data and more.

Based in Cape Town, this CUSTOMER INSIGHT ANALYST role is paying a negotiable salary (with fantastic benefits and short-term incentives)

The Company:

They are one of the longest-established and most successful Retailers in Southern African and operate highly ADVANCED DATA-DRIVEN & ANALYTICS PRACTICES, dealing with a massive amount of Consumer and Bureau-data.

They offer exceptional career growth and stability with the chance to work with some of the most brilliant minds in the business.

The Role:

Working in a very skilled Analytics team, you will be responsible for the development, execution and analysis of all Customer Engagement Campaigns and Strategies across the entire customer Lifecyle.

Collaborating with both the Marketing and Analytics’ team, YOU will be required to provide key insights on the executions and success of the campaigns, identity trends and provide KEY INSIGHTS into their customer’s behavior.

Skills & Experience needed:

  • Degree educated, majoring in Statistics, Economics, Investments etc
  • 3+ years’ experience in a similar role ideally within Retail, Telecommunications or Financial Services
  • SAS BASE programming skills.
  • Experience using a Campaign Management software such as UNICA or IBM Campaign would be an advantage
  • Experience using PYTHON or HADOOP will also be advantageous.