Technical Business Process Analyst – Design New Business Processes to Deliver Superior Customer Services for Boutique Investment Business – R600k/annum Cape Town
Fantastic opportunity for a Business & Systems Analyst to lead the design and implementation of new business solutions to solve business issues and deliver superior customer experiences. Join this leading Investment business which offers an entrepreneurial “start-up” environment.
Based in Cape Town (Southern Suburbs), this Technical Business Process Analyst position is paying R600k/annum CTC
As Technical Business Process Analyst, you will be responsible for designing and implementing new business processes & solutions, analysing customer requirements in order to deliver the best solutions to meet customer needs, pull data from multiple data sources (using SQL) to support business decision making, plan and create workflow and configuration capabilities, document business and system processes, drive through process efficiency through process reengineering and provide input into business case development.
You will also need to provide ongoing support to cross functional teams by performing root-cause analysis.
This niche Investment Manager has recently been established by an award-winning Financial Services Conglomerate. Their Offshore & Onshore Investment Products are the first of its kind in South Africa and with technology, customer-centricity and automation being at the centre of their ethos , they are set to totally redefine the Investment Industry.
• Relevant Commerce Degree – Finance, Economics, Statistics, Investment Management
• LEAN/Six Sigma or Business Process related certificate
• Excellent workflow and configuration experience
• Experience using BPM or similar process mapping tools
• System analysis experience
• Solid SQL skills
• LISP/Investment/Asset Management experience