Job title: Application Support Analyst
Job type: Permanent
Emp type: Full-time
Salary: ZAR 41,666.67
Location: Cape Town
Job published: 12/11/2019
Job ID: 38401

Job Description

Application Support Analyst – Gain Investment experience supporting all major business systems - R550k/a, Cape Town (Southern Suburbs)

Exciting opportunity for an Application Support Analyst to support multiple Investment systems for a newly established LISP business. You will play a key role in improving system stability, availability, performance and reliability which in turn will help this business to deliver a customer centric investment platform.

** Wealth Management/Investment experience is NB**

This Application Support Analyst position is Cape Town (Southern Suburbs) based and is paying R550k/annum CTC

THE ROLE:
As Application Support Analyst you will be responsible for providing production support services in order to enhance the overall performance of the LISP platform. You will be responsible for supporting Front, Middle and Back office systems - monitoring system readiness & daily batches, investigating & resolving production requests (root-cause analysis) and rolling-out system enhancements. You will also manage client relationships in terms of operation schedules and production timelines.

THE COMPANY:
Newly established Investment platform business which aims to deliver customer centric products based on international investment trends. This business is backed by a leading Wealth Manager who has been trusted by clients in South Africa for many years. You will have the opportunity to work in a highly complex, fast paced environment with a skilled team of Investment Specialists.

EXPERIENCE:
• 4+ years Application Support, Production Support experience
• Investment/Asset Management experience is NB
• ITIL Framework
• Experience resolving complex problems
• Solid Root Cause Analysis skills
• Business & System Analysis experience

Exciting opportunity for an Application Support Analyst to support multiple Investment systems for a newly established LISP business. You will play a key role in improving system stability, availability, performance and reliability which in turn will help this business to deliver a customer centric investment platform.

** Wealth Management/Investment experience is NB**

This Application Support Analyst position is Cape Town (Southern Suburbs) based and is paying R550k/annum CTC

THE ROLE:
As Application Support Analyst you will be responsible for providing production support services in order to enhance the overall performance of the LISP platform. You will be responsible for supporting Front, Middle and Back office systems - monitoring system readiness & daily batches, investigating & resolving production requests (root-cause analysis) and rolling-out system enhancements. You will also manage client relationships in terms of operation schedules and production timelines.

THE COMPANY:
Newly established Investment platform business which aims to deliver customer centric products based on international investment trends. This business is backed by a leading Wealth Manager who has been trusted by clients in South Africa for many years. You will have the opportunity to work in a highly complex, fast paced environment with a skilled team of Investment Specialists.

EXPERIENCE:
• 4+ years Application Support, Production Support experience
• Investment/Asset Management experience is NB
• ITIL Framework
• Experience resolving complex problems
• Solid Root Cause Analysis skills
• Business & System Analysis experience